- A Tier 1 auto supplier was alarmed when its imported steel was flagged for potential violations of anti-dumping regulations.
- The supplier found that its purchasing agent, in a risky mix of zeal and haste, had ordered from steelmakers in China and India that were listed on a U.S. anti-dumping list.
- With delays and dollars at stake, the auto supplier needed fast action to determine whether the freight forwarders it hired to ship the steel had arranged proper reviews and clearances.
- Penalties to the auto supplier from US Customs could have been $7M, in addition to attorney costs.
Each forwarder, including ICAT Logistics Detroit, was on the spot to demonstrate it had correctly handled the paperwork and pre-clearance checking to satisfy U.S. Customs investigators.
Fortunately, long before steel was shipped – and long before delivery to the U.S. plants and warehouses of the Tier 1 supplier – ICAT Logistics Detroit had done its due diligence and avoided costly penalties for the customer. In keeping with time-tested protocols that are part of the ICAT culture, our team of experienced professionals had administered a multi-point checklist.
- We reviewed all paperwork from the carrier and supplier, including the commercial invoice, packing list, Master Air Waybill and the House Air Waybill.
- For any potential snags, worked with the customer to draft a Letter of Instruction for how to proceed to gain clearance.
- Throughout, we monitored each step and keep the customer informed, mindful of any potential delays or Customs concerns.
- From beginning to successful delivery, double-checked the assortment of documents to satisfy Customs and trade agreements.
ICAT’s attention to verification and communication paid off for our customer. Customs officials cleared all shipments handled by ICAT, while issuing expensive penalties for out-of-compliance shipments managed by several other forwarding companies.
“When Customs took a look at what we had handled, it was ‘Case Closed,’” said Scott G. Gunaca, our vice-president of sales.
The successful outcome highlighted the benefit of our full-service vigilance we apply to every shipment.
“Yes, we are the transportation consultant to move goods from Point A to Point B,” said Neil Clavano, terminal manager for ICAT Logistics Detroit. “Our SOP – Standard Operating Procedure – is to anticipate and avoid problems that could pop up later.”
At ICAT Logistics Detroit, we sweat the details because we keep our customers’ success top-of-mind.