Leadership

Leadership

We have an experienced, knowledgeable team.

Our leadership team has worked together at ICAT Logistics DTW for more than 20 years. We have long-established trusted partnerships around the world to ensure safe, secure, timely delivery of your goods.

Customers depend on the experience, knowledge and capabilities of ICAT Logistics DTW. Our leadership team, which established the company more than 20 years ago, has more than a half-century of experience in freight forwarding.

Dan Cser

DAN CSER
Agency Owner
 

There are many good reasons why industrial companies turn to Dan Cser to handle complex international logistics. Here are three:

  1. He’s spent 35 years in the cargo shipping business, including more than 20 years leading his own fast-growing firm, ICAT Logistics DTW.
  2. He takes a disciplined, process-oriented approach to complicated challenges, such as moving large, bulky manufacturing machinery half-way around the world on a tight deadline.
  3. He has lived in four countries (France, Germany, Taiwan and the United States) and three continents (Asia, Europe and North America) – experiences that have shaped his cultural awareness and insight into dealing in foreign countries.

“We’re operating in a market that few logistics companies are: Handling machines as big as a building and moving them anywhere in the world on impossibly challenging deadlines,” Dan says. “We study the options and determine all the ways in which it can possibly move before settling on the best path possible.”

Dan is deeply experienced working with new program managers at OEMs, or Original Equipment Manufacturers, who need to move capital assets quickly.

“What we’ll do is ask the questions you need to ask but didn’t know,” Dan says. “If they bring us in up front rather than the back end, we can give them scenarios and ideas that help save them from eating the cost of unexpectedly high transportation charges. That’s our value proposition and it clearly makes us different.”

Dan knows that his company’s continuing growth depends on his team staying abreast of the constant changes in international freight shipping. Political upheaval, currency fluctuations and regulatory restrictions may cause unpleasant surprises for companies that don’t work with a partner such as ICAT.

“Importing and exporting processes are constantly evolving. Government regulations around the world are changing. Technology is changing,” Dan says. “We stay ahead of those changes through our own experience and through constant communication with our partners all over the world. We try to think of everything so that our customers don’t have to. And that gives them peace of mind.”

It’s that relentless attention to detail, commitment to disciplined processes, and passion for helping customers that sets Dan apart. Thirty-five years of experience have taught him that’s exactly what his customers need.

 

Chris Cser

CHRIS CSER
Operations Manager/Director of International


“I’ve been in business 25 years and I’ve travelled to Japan, Dubai and Mexico with clients. Some people in this business never leave their desks. We’re hands-on people. We do whatever it takes to get the job done right.”
 

 

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